RENTAL TERMS AND CONDITIONS OF BEDNEST
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*** SPECIAL NOTICE ***
Bednest Ltd no longer offers a hire service. The following remains in place as a reference for current / previous hirers of the crib. On 9.1.19 we successfully applied to cancel our FCA authorisation to hire consumer goods. We are no longer VAT registered.
General
In the United Kingdom this agreement is partially regulated by the Consumer Credit Act 1974. Under the provision for ‘small agreements’ which are agreements where the hire cost does not exceed GB£50 this agreement is exempt from Section V of the Act which deals with four elements of entering into a credit or hire agreement; pre-contract disclosure, the formalities of entry into a regulated agreement, cancellation of a regulated agreement and its consequences and withdrawal from a prospective regulated agreement and its consequences. Each rental / hire price is a package price and includes delivery & collection and the compulsory purchase of a pair new fabric sides and a new mattress. The rental element of any rental package price does not exceed GB£50.
Your agreement is with Bednest Ltd, Register Office from 1.11.18 71-75 Shelton Street
London WC2H 9JQ
Previously: Unit A, Drayton Manor Office Buildings, Drayton Manor Drive, Stratford Upon Avon, CV37 9RQ
For the purposes of this agreement all forms of the words Rent and Hire shall have the same meaning.
Where this agreement refers to the Bednest as the ‘Bednest for rental’ it means Bednest excluding the fabric sides and mattress*.
*For the sake of hygiene and safety it is a condition of this agreement that a new mattress and sides are purchased and supplied for EVERY rental - even if you have your own.
***** THE PRODUCT DESCRIPTION ON YOUR SPECIFIC ORDER SHALL APPLY *****
The Bednest wooden crib, stand, 2 x attachment straps, user guide and the packaging for these parts remain the property of Bednest Ltd.
DO NOT DISPOSE OF THE PACKAGING - IT IS NEEDED FOR THE RETURN TO PROTECT THE CRIB. YOU WILL NEED TO PURCHASE REPLACEMENT PACKAGING IF YOU LOSE OR DISPOSE OF THE PACKAGING.
Please do not loan, sell or give anyone else these parts. They are only intended for use by the original renter.
Please return all these parts ASSEMBLED in the form in which you received them properly packed in the original packaging to Bednest Ltd. as soon as your baby has outgrown the Bednest.
DO NOT REMOVE THE SIDES OR END PANELS
DO NOT REMOVE OR DISMANTLE ANY PARTS OR SCREWS OR BOLTS
The mattress and fabric sides are owned by the renter - they are bought not rented.
Usage
Please read and follow the instructions and warnings included in the User Guide included with your Bednest. Please only use the Bednest for its intended purpose. Please stop using the Bednest as soon as your baby begins to sit up unaided, kneel or pull themselves up or push up on their hands and knees or exceeds a weight of 10kg / 20 pounds.
Warranty
Bednest Ltd warrants that the Bednest will arrive to you in good condition and be fit for purpose. If you have any problem please contact us. Missing items must be reported to us in writing within 7 days of receipt of your order.
Payment
The rental package price will be collected when we take your order.
Collection / delivery
The Bednest is delivered to you and collected at the end of the rental period. You can select any weekday (except Bank holidays). Specific delivery times cannot be given and the delivery could be at any time from 8am to 6pm. Sometimes it may be later. Delivery and collection is included in the rental package price. Do not return the fabric sides and mattress as these are owned by you, not rented.
Your obligations
Please treat the Bednest with care. It is built to last but needs to be used only for its intended purpose and returned to us (excluding the fabric sides and mattress) in good condition on time at the end of the rental period. The rental period is up to six months from when your baby is born - but if your baby has not outgrown the crib (see Usage above) extra time is available on request at no extra cost. We recommend having the crib delivered around 2-3 weeks before your baby is due. If the Bednest is damaged beyond reasonable wear and tear you may be charged for repairs unless you have purchased our damage waiver. It is your responsibility to ensure the Bednest for rental is returned to us using the method we provide. Please remove the fabric sides and mattress before returning the Bednest as they are yours to keep. You are free to use the Bednest for travel but please do not export the Bednest as it needs to be collected from the country to which it was first delivered for the rental. Airline travel is not recommended as damage can occur which would be the responsibility of the hirer.
Liability
Bednest Ltd’s liability is governed by English law. Bednest Ltd is not liable for any loss or damage or injury or death if the Bednest is not used in accordance with the supplied instruction booklet or if the Bednest is used for babies once they are able to sit up unaided, kneel or pull themselves up or push up on their hands and knees or exceed 10kg weight.
Notifications
If we need to contact you, we will use the details submitted at the time of placing your order unless you inform us of a different preference. Our contact details are on our website www.bednest.com Please contact us if you have any reason to delay the return of the Bednest for rental at the end of the rental period.
Assignment
The contract we have with you cannot be transferred to anyone else – so please do not lend out the Bednest for rental to any other user.
Damage waiver
If you purchase our damage waiver you will not be liable for repairs for any accidental damage in regular normal use of the Bednest for rental.
Purchase option
You may have the option to purchase the Bednest for rental at any time during the rental period. Please email us to make a request to purchase it. Bednest Ltd. reserves the right to choose to sell it or not. If you do not return the Bednest for rental at the end of the rental period you may be charged in full for it as if you have bought it unless you have requested extra time which shall be granted at no extra cost if your baby has not outgrown it.
Jurasdiction
Any disputes shall be settled according to English law.
Ownership
The Bednest for rental remains the property of Bednest Ltd unless you subsequently pay the additional cost as outlined in the Purchase Rights.
Rental period
The single payment covers a basic rental period of up to 6 months which commences from when the Bednest is delivered to your address - however on receipt of a request by the hirer the rental can be extended for one extra month free of charge. For the purpose of adherence to the Consumer Credit Act 1974 if you need to keep it longer than the initial 6 months we will not charge you a penny more. There is no part refund payable to you for early returns. If the Bednest is not returned to us when your baby no longer needs it Bednest will assume you wish to keep the product and Bednest reserves the right to charge you the difference between the rental price you paid and the prevailing retail price at the time the product is due to be returned. However, we will make every reasonable effort to contact you to enquire about your intentions.
Under rules governing distance selling you have cancellation rights.
REFUNDS AND CANCELLATIONS
The Bednest is delivered in a box that is ‘sealed for hygiene’ so it is important that you make sure the crib is suitable for your bed before it is opened as refunds cannot be given if the seal is broken. This does not apply where there is a manufacturing fault.
You have the right to cancel for a full refund from when the order is placed and up to 14 days from when the crib is delivered to you. You then have up to 14 days to return the crib unopened and in its original packaging to us. You must pay the return postage / courier costs. This will be refunded to you in cases where the crib is found to be faulty. The method of return must provide a proof of delivery.
Updated February 2019